PLATFORM SECURITY
Security & Data You Can Trust
R3finix is built on secure, managed cloud infrastructure with clear data ownership, controlled access, and reliability designed for day-to-day operations.
Our Approach to Security & Data
R3finix takes a practical, operator-first approach to security and data protection.
We focus on safeguarding operational data without introducing unnecessary complexity or heavy IT overhead. Our platform is designed to be secure by default, easy to deploy, and reliable in day-to-day use across upstream and midstream operations.
Security at R3finix is not treated as a checkbox exercise. It evolves as customer requirements, usage, and scale increase.
Principle 1
Clear Data Ownership
Your operational data remains yours at all times.
Principle 2
Controlled Access
Only authorised users can view or modify data.
Principle 3
Reliable Infrastructure
Built on managed cloud services designed for availability and resilience.
Principle 4
Designed to Evolve
Security controls strengthen as customers and requirements grow.
Security at a Glance
Hosting
R3finix runs on managed cloud infrastructure designed for availability, reliability, and secure day-to-day operations.
Data Ownership
All operational data remains the property of the customer at all times. R3finix does not resell or repurpose customer data.
Access Control
Role-based permissions ensure only authorised users can view, edit, or manage operational data.
Resilience
Automated backups, monitoring, and recovery processes help protect data integrity and platform availability.
Platform Hosting
R3finix is hosted on modern, managed cloud infrastructure designed to support reliable, secure day-to-day operations.
Production workloads run on professionally maintained cloud services where infrastructure is monitored, patched, and updated as part of the platform. This approach removes the operational burden from customers while ensuring consistent performance and availability.
The platform is designed to be secure by default, with sensible isolation between customer environments and controlled access to underlying systems.
As R3finix scales alongside customer usage and requirements, the underlying infrastructure is designed to evolve — supporting increased workloads, resilience, and future enterprise needs without disruption.
Data Ownership
All operational data entered into R3finix remains the property of the customer at all times.
R3finix does not resell, mine, or repurpose customer data. Data is used solely to deliver platform functionality and support day-to-day operational use.
Customers can export their data in standard formats if required. Should a customer choose to leave the platform, their data remains accessible for export in line with agreed terms.
Clear data ownership is a foundational principle of the R3finix platform.
Access Control & Permissions
R3finix uses role-based access controls to ensure operational data is only accessible to authorised users.
Permissions can be assigned based on user role, allowing organisations to separate access between field teams, supervisors, and administrators. This helps ensure users see and manage only the data relevant to their responsibilities.
Customer environments are logically isolated, preventing cross-organisation access and ensuring data remains contained within each company.
Access controls are designed to support day-to-day operational use while maintaining appropriate safeguards as teams and usage scale.
Data Protection & Storage
R3finix stores operational data within secure, managed cloud databases designed to protect data integrity and availability.
Data is protected in transit and at rest using industry-standard security mechanisms supported by the underlying cloud infrastructure. This helps safeguard information as it moves between users, systems, and storage.
Automated backups are performed on a regular basis to reduce the risk of data loss and support recovery in the event of an incident.
Our approach prioritises the protection and reliability of operational data without introducing unnecessary complexity or performance overhead.
Availability & Reliability
R3finix is designed to support continuous operational use across day-to-day activities and incident response scenarios.
The platform is built on cloud infrastructure designed for high availability, with monitoring in place to detect and address issues early. This helps ensure consistent access to operational data when teams need it most.
Regular backups and recovery processes support platform resilience and help minimise disruption in the event of system or infrastructure issues.
Availability and reliability are treated as operational requirements, not afterthoughts.
Integrations & Data Flow
R3finix is designed to sit alongside existing operational and enterprise systems, not replace them.
The platform focuses on structured data capture and clean data outputs, enabling teams to improve visibility and decision-making without disrupting established workflows.
Operational data within R3finix can be exported in standard formats to support reporting, analysis, or downstream use where required. As customer needs evolve, integrations can be introduced in a controlled and deliberate manner.
This approach avoids tight coupling with legacy systems early on, reducing risk while preserving flexibility for future integration.
Security Roadmap
Security at R3finix is treated as an ongoing process that evolves alongside customer requirements and platform usage.
As the platform scales, planned and future initiatives include:
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Enterprise-grade cloud environments
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Enhanced monitoring and audit logging
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Additional security controls aligned to customer needs
Formal certifications and compliance frameworks will be pursued where required by customers and use cases.
Our focus is on building security that supports real operational use today, while laying the foundations for future enterprise requirements.